By Paul T. Ayres Executive Summary (Read Time: 1 Minute) Handling a difficult employee is one of the truest tests of leadership. Effective leaders don’t lead from emotion; rather, they lead from principle. The goal is not to “win” the conversation but to protect culture, credibility, and trust. Fairness, delivered with clarity and empathy, builds the trust that sustains a team long after a hard moment has passed. This article explores how to manage conduct issues with discipline and respect,...

By Paul Ayres Executive Read / Summary (≈10%) We don’t have to reinvent the wheel like they say! Most of the keys to how people work have...

By Paul T. Ayres Executive Summary In a world increasingly dominated by rapid communication, information overload, and performance...